SHIPPING & RETURNS
SHIPPING POLICY
At Tetrapad, we understand that you want your watersport accessories and gear as soon as possible. That's why we offer fast, reliable shipping at affordable rates. Our packaging is designed to keep your items safe and secure during transit. Shipping costs are calculated based on weight and distance. Please allow 5-7 business Weeks for delivery. If you have any questions or concerns about our shipping policies, feel free to contact us.
RETURN & EXCHANGE POLICY
At Tetrapad, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, you can return or exchange it within 14 days of purchase. To be eligible for a return or exchange, the item must be unused and in its original packaging. Please contact us to initiate a return or exchange. We'll provide you with a prepaid shipping label, and once we receive the item, we'll process the refund or exchange. If you have any questions or concerns about our return or exchange policies, feel free to contact us.